Frequently asked questions

Our frequently asked questions may provide the insights you're looking for!


We are happy to support any person related to your web hosting package or related service. We'll need confirmation of a persons' business relationship.

We presently accept, PayPal, Credit Card via Paypal gateway and Direct Deposits.

Depending on the payment period you selected when ordering, when payment is due you will recieve an invoice by email, followed by a reminder, followed by an overdue notice. Failure to make payment after two weeks overdue will result in account suspension. Accounts can be completely resorted with data when payment is made. Please allow 48 hours in this event.

Yes. During the order process simply select 'I will update my own name sevrvers'. Your hosting account will only be accessible via an IP or our domain name until you transfer, or update your own domain name server information.

A domain name server is a server that stores key information about the domain name you purchase. It relates your domain name to the IPs at web hosting servers. If you own your own domain prior to purchasing our hosting, you will need to update the domain name server information at the registrar/business where you purchased your domain

Web hosting is storage and computer processing that resides in an ideally secure data centre that has fast direct connections to the internet backbone. Web Hosting is required for Proffessional and Business websites that deliver to potentially millions of internet users.

The control panel (cPanel) is the management area where you are able to control and make changes to your web hosting environment.

If you exceed your bandwidth you can purchase more bandwidth as an addon or upgrade your hosting plan.

Login to the client area from our website to see the server status. You can also make changes to your hosting package and purchase addons and further domains here.

This can be accessed through your control panel (cPanel).


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